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FAQ
 
1.  What should I do if I get termites in my home?
  Do not panic. Don’t spray termites with any insecticides or chemicals and don’t disturb termites. Just leave them alone. Termites do their destructive work very slowly, so your home or furniture will not disappear or collapse overnight. Contact us for a home inspection.
 
 
2. 
 
What chemicals or techniques are commonly used for termite control and how safe and effective are those treatments?
  Currently, there are several professional chemicals on the market that are used for termite control. Insecticidal treatment is a conventional technique commonly used by many pest control firms for termite control. The more advanced technique is called termite baiting. Among the various chemicals and techniques, termite baiting is considered a relative safer and comprehensive method in termite control.
 
 
3.  What is termite baiting?
  The baiting technique involves the installation and monitoring of baits stations intended to intercept termites. Once the termites have been detected in the stations, bait is applied. The termites feed on the bait and take it back to the colony where termites transmit the bait to other members throughout the entire colony.
 
 
4.  What is Exterra termite bait – “Requiem”?
  Exterra termite bait – “Requiem” consists of termites’ favourable food – cellulose and a slow-acting chitin inhibitor called Chlorfluazuron which is lethal to termites. The slow-acting characteristic of the bait is crucial in eliminating the entire termite colony. If the bait kills too quickly, sick or dead termites may accumulate in the vicinity of the bait stations, increasing the chance of avoidance by the termites in the area. Slow-acting bait enhances transmission of the lethal bait to other termites, including those that never fed on the bait. Eventually, the complete colony is eliminated.
 
5.  Can I buy termite bait and D.I.Y.?
  You can hardly buy termite bait in stores. The bait can only be used by authorized operators and trained personnel. Termite baiting method is a multi-step process that you really need an experienced and professional expert to do it for you.
 
 
6.  How much does a single treatment cost?
  Unlike a single conventional insecticidal treatment, Exterra Baiting System includes a process eliminating termite colony whereby a combination of techniques, baiting and inspection is required to monitor the process. Thus, a quote can only be obtained after a house inspection by our professional termite experts to determine which combination of methods is right for your situation.
 
7. 
 
Do I have to arrange my children to leave the house during the treatment or inspection?
  Not necessary at all. Absolute safe, odourless, no vapor.
 
8.  How are you different to other pest control companies?
  Unlike many pest control firms in the industry, all our technicians work for us full time and we don’t subcontract jobs out to other firms. Besides, we only hire staff who are polite, well-presented and reliable as well as who are friendly and understand the importance of customer services. Aggregated from 15 years experience, we understand your needs in every detail. We are authentic in specializing termite control.
 
 
9. Will I get guarantee for the treatment?
  Yes, all our treatments provide guarantee service.
 
10. Do you offer a 24 hrs service?
  No – usual operation hours are 9am to 6pm Monday to Friday
 
 
FAQ
 
1.  What should I do if I get termites in my home?
  Do not panic. Don’t spray termites with any insecticides or chemicals and don’t disturb termites. Just leave them alone. Termites do their destructive work very slowly, so your home or furniture will not disappear or collapse overnight. Contact us for a home inspection.
 
 
2. 
 
What chemicals or techniques are commonly used for termite control and how safe and effective are those treatments?
  Currently, there are several professional chemicals on the market that are used for termite control. Insecticidal treatment is a conventional technique commonly used by many pest control firms for termite control. The more advanced technique is called termite baiting. Among the various chemicals and techniques, termite baiting is considered a relative safer and comprehensive method in termite control.
 
 
3.  What is termite baiting?
  The baiting technique involves the installation and monitoring of baits stations intended to intercept termites. Once the termites have been detected in the stations, bait is applied. The termites feed on the bait and take it back to the colony where termites transmit the bait to other members throughout the entire colony.
 
 
4.  What is Exterra termite bait – “Requiem”?
  Exterra termite bait – “Requiem” consists of termites’ favourable food – cellulose and a slow-acting chitin inhibitor called Chlorfluazuron which is lethal to termites. The slow-acting characteristic of the bait is crucial in eliminating the entire termite colony. If the bait kills too quickly, sick or dead termites may accumulate in the vicinity of the bait stations, increasing the chance of avoidance by the termites in the area. Slow-acting bait enhances transmission of the lethal bait to other termites, including those that never fed on the bait. Eventually, the complete colony is eliminated.
 
5.  Can I buy termite bait and D.I.Y.?
  You can hardly buy termite bait in stores. The bait can only be used by authorized operators and trained personnel. Termite baiting method is a multi-step process that you really need an experienced and professional expert to do it for you.
 
 
6.  How much does a single treatment cost?
  Unlike a single conventional insecticidal treatment, Exterra Baiting System includes a process eliminating termite colony whereby a combination of techniques, baiting and inspection is required to monitor the process. Thus, a quote can only be obtained after a house inspection by our professional termite experts to determine which combination of methods is right for your situation.
 
7. 
 
Do I have to arrange my children to leave the house during the treatment or inspection?
  Not necessary at all. Absolute safe, odourless, no vapor.
 
8.  How are you different to other pest control companies?
  Unlike many pest control firms in the industry, all our technicians work for us full time and we don’t subcontract jobs out to other firms. Besides, we only hire staff who are polite, well-presented and reliable as well as who are friendly and understand the importance of customer services. Aggregated from 15 years experience, we understand your needs in every detail. We are authentic in specializing termite control.
 
 
9. Will I get guarantee for the treatment?
  Yes, all our treatments provide guarantee service.
 
10. Do you offer a 24 hrs service?
  No – usual operation hours are 9am to 6pm Monday to Friday